Get in touch
Contact us
We want to make sure you have the best possible experience with our products and services. If you have any questions, concerns, or feedback, please don’t hesitate to contact us. We’re here to help!
Email Us
Call us
09 272 9165
Store Hours
10am – 4pm
Fri – Sun: Closed
Visit us
6 Polaris Place,
East Tamaki
21 Davis Cres,
newmarket
F.A.Q.
General Questions
Parents receive guidance and insights on picking the ideal bed for their children, including information on safety features, space requirements, and useful ideas. This article will help you find the toddler bed, bunk bed, or loft bed you need to give your child a cosy and secure place to sleep.
Is your furniture safe for children?
Absolutely! The safety of your children is our top priority. Our furniture undergoes rigorous testing to meet and exceed safety standards. We use child-friendly materials, non-toxic paints, and sturdy construction to ensure a secure and worry-free environment for your little ones.
How can I clean and maintain the furniture?
Cleaning and maintaining our furniture is easy. Most pieces can be wiped clean with a damp cloth and mild soap. We provide care instructions for each item, guiding you on the best practices to keep the furniture looking its best for years to come. If you are unsure you can ask our team for assistance.
How long does shipping take?
Shipping times may vary depending on your location and the specific item you have purchased. We strive to process and ship orders as quickly as possible. Once your order is placed, we will provide you with an estimated delivery time. For more detailed information, please refer to our shipping policy or reach out to our customer service team.
Do you offer assembly services?
Yes, we offer assembly services for select items. You can choose to have our professional team assemble the furniture for you at an additional cost. Alternatively, we provide detailed assembly instructions with all necessary hardware included, making it easy for you to assemble the furniture yourself.
Can I visit your showroom to see the furniture in person?
If you want to view the furniture in person we are happy to have you visit our showroom. Please call our staff first to confirm if the item you are wanting to view is in the showroom. If you have any specific questions or need further assistance, our team is always available to assist you.
Report Damaged Item
We apologise for any inconvenience caused by receiving a damaged item. Please contact our team to file a report.
Return & Refund Policy
Our refund policy ensures clear guidelines and a hassle-free process for customers seeking returns and refunds. Read more
Delivery
Learn more about our delivery fees & options here and find out how long it will take for your order to arrive. read more
